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Wednesday, October 03, 2007

AMR's recent report on Knowledge Management spending by U.S. companies in 2007 - Interestingly KM ain't dead yet?

AMR recently came out with the report - AMR Research Finds Spending on Knowledge Management Will Hit $73B in 2007. There will always be debates on the definition of knowledge management, whether knowledge management initiatives provides value or not. I have even read of opinions from people saying that knowledge management is dead. Well if it is dead then what are these companies that AMR has surveyed doing spending so much money on these technologies. I am sure we all agree that this is not restricted to just spending on technologies but also on the KM processes and people too so the actual spending would be lot more than $73B. The point is not how much spending is done but that organizations are still looking for the benefits that they get from knowledge management. I haven't seen the full report but I am sure I would see a shift in these spending from portals and content/document management systems, which have been the so called only technology components of KM for sometime, to enterprise search and collaborative systems and tools. Also this report brings out the emergence of SaaS and Open source technologies in KM implementations. Remains to be seen how much of impetus does this provide to the Open source movement.

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